365 Techies Limited
Pelhams Park, Millhams Road, BH10 7LH
Bournemouth, Kinson, Dorset
Business profile
365 Techies for all your online issues!
**Friendly, family-run IT support & computer repair in Bournemouth, Poole & Dorset** We're a family-run business that genuinely cares, established in **1995**. A **Microsoft Partner** and **Dell specialist**, we look after homes and small businesses right across Dorset — and we always explain things in plain English, never jargon. **Whatever your IT issue is, we can solve it** — slow or broken computers and laptops, virus and malware removal, Wi-Fi, printers, email and Microsoft 365, cybersecurity, backups, data recovery and new-computer setup. We're **Windows specialists**, every repair is **no-fix-no-fee with a 12-month warranty**, and we're rated **4.9 on Google**. **Monthly support subscriptions — from £18.25/month per computer** For complete peace of mind, our plans include: - A **full service of your computer every six weeks** to keep it running efficiently - **Malware scans and protection** so you're not caught out by hackers - **Backups** of your system, files and photos so nothing important is ever lost - **Secure password storage** - **Unlimited, friendly help and advice** whenever you need it — **same-day, usually within minutes** for remote support **Online support when you need it** Fast, secure remote help — and we always **phone before we connect**, so you know exactly who you're dealing with. **A friendly face, not a call centre** Because we're a small family team, you see the **same faces year after year**. We even run online get-togethers: - **One-to-one chats** — support and advice, or just a cup of tea with a friendly face - **Group chats** — connect with us and other customers - **Quiz afternoons and evenings** — come and join in the fun! **Easy online booking** Book or reschedule your appointment in seconds with our online booking system. 📞 Call **01202 775566** · 💬 Text **07520 615332** · 🌐 **365techies.co.uk** *Family-run, local and trusted since 1995.*
Customer reviews
FAQs
Where are you based and what areas do you cover?
We're a family-run IT firm based in Bournemouth (Kinson), covering homes and businesses right across Dorset — Bournemouth, Poole, Christchurch, Wimborne, Ferndown, Weymouth and beyond — for home and on-site visits. And because most issues are fixed remotely, **we provide remote IT support across the whole of the UK** — wherever you are, we can help over a secure connection.
Do you offer remote IT support across the UK?
Yes — remote support is what we do best. Over a secure, encrypted connection we can fix most computer and laptop problems in minutes, anywhere in the UK. We always phone you first so you know exactly who's connecting, and you see everything happen on your own screen.
How quickly can you help?
We respond the **same day** — and for remote support it's usually **within minutes** during opening hours (Mon–Fri, 9am–5pm). Monthly support customers always jump the queue.
How much does IT support cost?
Monthly plans start at **£18.25/month per computer** for homes and **from £24.38/month per computer** for businesses, with Microsoft 365 at £4.85/month per user. One-off repairs are quoted clearly up front — **no call-out fee, no long contracts, no surprises.
What's included in a monthly support plan?
A full service of your computer every six weeks, unlimited friendly remote support, malware scans and protection, regular backups of your files and photos, security and update checks, Microsoft 365 help and secure password storage — all for one predictable monthly price.
Do you repair computers and laptops?
Yes — slow computers, virus and malware removal, won't-start and crashing issues, screen and battery replacement, SSD and memory upgrades, data transfer and recovery, and new-computer setup. Every repair is **no-fix-no-fee with a 12-month warranty.
Is remote support safe and secure?
Absolutely. Sessions run over an encrypted connection, we always **phone before we connect**, you can watch everything we do on your screen, and our access ends the moment the session does — nothing is left running on your computer.
Do you help home users as well as businesses?
Both — from families, retired and home users to sole traders and small businesses. Whether it's one home laptop or a whole office, you get the same friendly, jargon-free service.
Do you support Apple Macs?
We're **Windows specialists** — the platforms most UK homes and businesses run — so we focus there to give you genuine, in-depth expertise rather than being a jack-of-all-trades. (We don't support Apple Macs.)
What else do you offer besides support and repairs?
Cybersecurity and backups, data recovery, Microsoft 365 setup and migration, Wi-Fi and networking, printer and email help, web design and hosting, and refurbished business-grade Dell computers from £299.
Can you visit me at home or at my business?
Yes — across Bournemouth, Poole and Dorset we offer home and on-site visits, and we always phone ahead with an estimated arrival time. Anywhere else in the UK, we help quickly and securely by remote support.
How do I get started?
Call **01202 775566**, text **07520 615332**, email **help@365techies.co.uk**, or book online at **365techies.co.uk**. Friendly, local and trusted since 1995.